Infinity Capital Mortgage Management Pty Ltd
Suite 34.03, 201 Elizabeth Street Sydney NSW 2000
P. 02 8029 0408
E. [email protected]
W: www.icmm.com.au
Copyright © 2021 Infinity Capital Mortgage Management Pty Ltd
All Rights Reserved. Ver: 2.2: June 2023
ABN 13 632 265 153
Infinity Capital Mortgage Management Pty Ltd (“Infinity Capital”, “we”, “our”, or “us”) is a licensed mortgage manager operating in Australia. We are responsible for credit assessment, mortgage management, ongoing loan servicing, and portfolio monitoring. This policy outlines how we collect, handle, disclose, and protect your personal and credit-related information under the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), the Credit Reporting Privacy Code, and relevant financial services laws including the National Consumer Credit Protection Act (NCCP) and Anti-Money Laundering and Counter-Terrorism Financing Act (AML/CTF Act).
We collect and hold personal, financial, and credit-related information to assess your creditworthiness, manage your mortgage, and ensure compliance with legal obligations.
• Identity and Contact Details: Name, date of birth, gender, address, email, phone number, marital status.
• Financial and Employment Information: Income and employment history, asset and liability information, tax returns, bank statements, payslips, superannuation, self-employed business financials.
• Credit Reporting Information: Credit scores, repayment history, defaults, credit applications, insolvency history, information from Credit Reporting Bodies (CRBs), including Equifax, Experian, or illion.
• Government-issued Details: Driver’s licence number, passport details, Medicare card, citizenship or visa documents.
• Sensitive Information: Only collected with your consent or where legally required: health information (e.g., financial hardship), criminal history (if relevant to credit risk or compliance).
• Technical and Online Data: IP address, browser information, device type, site usage, cookies.
We collect personal and credit information to:
– Assess your loan application and creditworthiness
– Perform ongoing loan management and reviews
– Conduct identity verification (KYC) and AML screening
– Monitor your financial position for responsible lending compliance
– Enforce mortgage terms or facilitate collection
– Disclose to lenders or investors for funding arrangements
– Meet legal and regulatory obligations
– Improve products, systems, and services
– Respond to complaints, hardship requests, or fraud alerts
We collect information through:
– Loan applications or inquiry forms
– Your interactions with us (email, phone, in-person)
– Mortgage brokers or introducers
– Credit reporting bodies and verification services
– Financial institutions or employer references
– Our websites or third-party service providers
– Public registers
We may disclose your information to:
– Third parties in credit assessment and management
– Funders, mortgage insurers, securitisation partners
– Valuers, settlement agents, legal representatives
– Your broker or financial adviser
– Credit Reporting Bodies (CRBs)
– Technology and service providers
– Regulators and authorities
We may use overseas service providers (e.g., in China, Philippines, Singapore). We ensure they comply with Australian Privacy Principles.
We use encryption, firewalls, multi-factor authentication, restricted staff access, audits, and data retention policies. Data is retained at least 7 years or as required by law.
You can request access or correction of your personal information by contacting [email protected] or (02) 8029 0408. We respond within 30 days.
We may use your information to offer mortgage products or services. You can opt out anytime.
Contact our Compliance Officer at Suite 34.03, 201 Elizabeth St, Sydney, or [email protected], or call (02) 8029 0408. If unresolved, escalate to AFCA (1800 931 678) or OAIC (1300 363 992).
We may update this policy as required. The latest version is always available on our website.
ICMM collects your personal information to:
– Assess and process your loan application
– Verify your identity and perform credit checks
– Manage and administer your loan
– Comply with legal and regulatory requirements, including responsible lending obligations
– Manage fraud, security, and related risks
– Communicate with you regarding your loan and other products or services
We may collect credit information from Credit Reporting Bodies (CRBs) such as Equifax, Experian, or illion. This may include:
– Credit scores, repayment history, defaults
– Past applications, credit limits, and credit provider information
– Publicly available information (e.g., court judgments, bankruptcies)
– Previous addresses and employment history
We may disclose information about you to CRBs, including:
– That you have applied for credit
– That we are a current credit provider to you
– Details of defaults or serious credit infringements
– That your credit facility has been closed or paid
We may disclose your personal information to:
– Credit providers, funders, and mortgage insurers
– Service providers such as IT, legal, accounting, mailing houses, printing, marketing
– Valuers, settlement agents, introducers
– Regulatory bodies (ASIC, AUSTRAC, AFCA, OAIC)
– Any person or entity with your consent or as required or permitted by law
We may disclose your information to overseas recipients (e.g., China, Philippines, Singapore) for data processing or administrative purposes. We will take reasonable steps to ensure overseas recipients handle your information in accordance with Australian privacy laws.
By providing your email or mobile number, you consent to receive documents and notices electronically.
You can request access to, or correction of, your personal information by contacting our Compliance Officer at [email protected] or (02) 8029 0408. We will respond within 30 days.
We may use your information to offer products and services that may be of interest. You may opt out at any time by contacting us.
If you do not provide requested personal information, we may be unable to assess your application or manage your loan.
We take reasonable steps to protect your information, including encryption, access restrictions, and staff training.
If you have a complaint regarding how we handle your information:
– Contact our Compliance Officer (details above)
– If not resolved, you may escalate to the Australian Financial Complaints Authority (AFCA) at 1800 931 678 or the Office of the Australian Information Commissioner (OAIC) at 1300 363 992.
We may update this Privacy Notice. The latest version will be available on our website or upon request.
Infinity Capital Mortgage Management Pty Ltd
Suite 34.03, 201 Elizabeth Street, Sydney NSW 2000
Phone. 02 8029 0408
Email. [email protected]
Website. www.icmm.com.au
ABN 13 632 265 153